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How to Identify Your Customer’s Pain Points & Improve Their Experiences

How to Identify Your Customer’s Pain Points & Improve Their Experiences

by stuartferster | Feb 25, 2021 | Blog, Business Resources, Customer Service, Entrepreneurship, Small Business, Stuart Ferster

Successful, veteran entrepreneurs understand that the key to establishing brand credibility and eventually building long-term customer relationships is understanding the customers’ pain points and providing them effective solutions affordably. In a 2018 study...
4 Tips to Choosing the Right Task Management Software for Your Business

4 Tips to Choosing the Right Task Management Software for Your Business

by stuartferster | Jan 28, 2021 | Blog, Business Resources, Entrepreneurship, Small Business, Stuart Ferster, Tools and Apps

Project management juggles between three surrogates; time, cost, and quality. Thanks to technology, task management tools are the fad in the silent majority of businesses. Task management, or project management tool, aids in the administration, planning, and...
How to Win Customers Back

How to Win Customers Back

by stuartferster | Dec 21, 2020 | Blog, Customer Service, Entrepreneurship, Small Business, Stuart Ferster

Customer churn is a problem for most small businesses because it can affect the company’s overall growth. Even if you’re consistently attracting new consumers to your brand or products, your loss of past customers may counteract that progress. This is why...
Getting Media Coverage for Your Business

Getting Media Coverage for Your Business

by stuartferster | Nov 23, 2020 | Blog, Business Resources, Entrepreneurship, Small Business, Stuart Ferster

Media coverage helps businesses spread brand awareness and get the exposure they need. Business owners could do the work themselves or hire a well-connected publicist. No one needs a publicist, but publicists who are willing to build relationships with the media take...
4 Ways to Find Entrepreneurial Thinkers

4 Ways to Find Entrepreneurial Thinkers

by stuartferster | Oct 21, 2020 | Blog, Entrepreneurship, Small Business, Stuart Ferster

Whether you’re an aspiring entrepreneur looking for other like-minded and highly driven individuals to collaborate with or is a business owner or team leader looking for employees who are executive material, finding entrepreneurial thinkers can be difficult....
What Small Business Owners Need to Know about Managing Supply Chains

What Small Business Owners Need to Know about Managing Supply Chains

by stuartferster | Sep 28, 2020 | Blog, Business Resources, Entrepreneurship, Small Business, Stuart Ferster

Supply chain management aims to supply your customers with the products they want and when they want it. For small businesses, it’s often that you want to accomplish this while spending as little money as possible. Managing supply chains can be complicated,...
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