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Turning Social Media Followers into Customers

Turning Social Media Followers into Customers

by stuartferster | Jul 15, 2020 | Blog, Business Resources, Customer Service, Entrepreneurship, Small Business, Social Media, Stuart Ferster

By now, most business owners have understood the importance of having a social media presence. It’s one of the best methods to present your products/services to your audience and form relationships with them. However, there is still one hurdle that most...
Using Social Media for Customer Service

Using Social Media for Customer Service

by stuartferster | Feb 19, 2020 | Blog, Customer Service, Entrepreneurship, Small Business, Social Media, Stuart Ferster

As a business owner, it’s easy to view your company’s social media platforms solely as advertising and marketing. However, your presence on social media can do considerably more than promote your business; it can also serve to defuse potentially volatile...

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