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The Benefits of a Workplace Mentorship Program

The Benefits of a Workplace Mentorship Program

by stuartferster | Aug 26, 2021 | Blog, Small Business, Stuart Ferster

For the past few years, mentorship programs have been popping up all over the country. This has led to a lot of discussion about their effectiveness and how they should be run. What’s often forgotten is that these programs are not just for young people; adults...
Managing the Human Element in Business

Managing the Human Element in Business

by stuartferster | Aug 9, 2021 | Blog, Business Resources, Stuart Ferster

At the core of the excellent performance of any business, the human element is arguably the most essential asset. Human resources are the interface for all the other resources leading to the desired results. The human element also occurs in the form of customers and...
How to Have an Entrepreneurial Spirit

How to Have an Entrepreneurial Spirit

by stuartferster | Jul 21, 2021 | Blog, Business Resources, Entrepreneurship, Small Business

The word entrepreneur as we use it today can be traced to the 13th Century from the French verb entreprendre. That means “to do something” or “to undertake.” It was a term that didn’t necessarily have anything to do with business back...
Is Lean the Way to Go? A Look at the Pros and Cons

Is Lean the Way to Go? A Look at the Pros and Cons

by stuartferster | Mar 23, 2021 | Blog, Business Resources, Stuart Ferster

Lean production or manufacturing is a philosophy that focuses on efficiency and eliminating multiple kinds of waste (Muda) from work processes. Initially developed in Japanese automotive factories, lean production has helped many companies worldwide drastically...
How to Identify Your Customer’s Pain Points & Improve Their Experiences

How to Identify Your Customer’s Pain Points & Improve Their Experiences

by stuartferster | Feb 25, 2021 | Blog, Business Resources, Customer Service, Entrepreneurship, Small Business, Stuart Ferster

Successful, veteran entrepreneurs understand that the key to establishing brand credibility and eventually building long-term customer relationships is understanding the customers’ pain points and providing them effective solutions affordably. In a 2018 study...
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